Quick Repair
Manage your repair center inside Business Central. Track items brought in or shipped for repair — phones, laptops, office equipment, and more — from intake through completion.
The Challenge
Running a repair center means constantly juggling incoming items, technician availability, spare parts, and customer expectations. Without a dedicated tool, teams rely on spreadsheets, paper logs, or workarounds — leading to lost items, missed deadlines, and no clear view of what each technician is working on.
Who Is This For?
Quick Repair is built for any business where technicians receive items for repair — whether customers walk in, drop off, or ship their devices and equipment.
Electronics Repair Shops
Service centers handling phones, tablets, laptops, and other consumer electronics brought in by customers for diagnosis and repair.
IT Service Desks
Internal IT teams managing repairs of employee computers, peripherals, and office equipment — with full tracking per asset and user.
Equipment Service Centers
Businesses servicing office equipment, industrial machinery, or specialist tools shipped in by clients from anywhere.
In-House Repair Teams
Any business running a dedicated repair workshop — where technicians work from a central location and items flow in from multiple sources.
What's in the Solution?
Everything you need to run a repair center — built natively into Business Central.
Repair Order Management
Register items brought in or shipped for repair. Capture customer info, item details, and reported issues at intake — and track every order through to completion.
Parts & Solutions Tracking
Track spare parts used per repair and link known solutions to item types — speed up diagnosis and resolution for recurring issues.
Technician Assignment
Assign incoming repair jobs to available technicians at your service location. See each person's current workload and progress at a glance.
Status Tracking
Define your own repair stages — such as Received, In Progress, Awaiting Parts, or Ready for Pickup — and keep every order moving through the right steps.
Native BC Integration
Built natively in AL, fully integrated with Business Central items, customers, and posting routines.
Easy Setup
Guided setup wizard gets you started quickly. Configure statuses, technicians, and solutions in minutes.
How It Works
Receive the Item
A customer drops off or ships an item for repair. Log it as a repair order in Business Central — capturing the customer, item, and reported issue at intake.
Assign & Repair
Assign the order to an available technician at your service location. Track parts used and update the repair status as work progresses.
Complete & Return
Mark the repair as done and post the order. The item is ready for the customer to pick up or ship back — fully recorded in Business Central.
For detailed setup guides and documentation, visit our help portal.
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